Sulzer’s service centre optimizes workflows

Sulzer’s purpose-built service centre in Birmingham was officially opened in October. The investment represents Sulzer’s ongoing commitment to delivering the next generation of service excellence and provides 24/7 support to customers around the world.

The latest enhancement to Sulzer’s extensive network of service centres has been specifically designed to optimize workflows. It ensures customers receive best-in-class service in terms of quality and speed of repair. Building on the legacy of the Camp Hill site, Sulzer has relocated its wealth of engineering knowledge and craftsmanship to a purpose-built facility. The comprehensive range of in-house design skills and cutting-edge technology are being used to deliver precision repairs and improve equipment performance.

Sulzer has invested in new equipment including larger, 50-tonne overhead cranes and constructed an upgraded overspeed balancing pit. Together with the ability to design, manufacture and test high-voltage coils, as well as advanced reverse engineering capabilities, Sulzer delivers best-in-class services to its customers.