To facilitate fast-track information sharing, Sandvik is launching a new self-service online platform that will allow customers to access information regarding round bar, hollow bar, pipe, flanges, and fittings.
The new platform, an industry first among steel producers, provides customers with a personalized dashboard overview, including the following benefits: 24/7 access to information, Current and incoming stock levels, Customized price agreement handling, Current orders and history, Credit information, and Documentation and certificates.
Until now, the retail sector has been the main driver in adopting online sales and e-commerce, with industrial manufacturers often lagging behind.
The initial scope of E-Track will be limited to customers based in Europe, with a few exceptions. The focus is on standard stock items that are often reordered on a regular basis. These include solid round bar, hollow bar, seamless pipe (both Sandvik produced and others), welded pipes (non-Sandvik produced), fittings and flanges.
