Okuma Deutschland GmbH is celebrating its two-year anniversary and the achievement of a special milestone: Okuma had even more intensive support for its customers made more seamless collaboration. Another survey shows that the plan worked.
By creating more storage capacity, delivery times have also been shortened, also with regard to spare parts. The increased service quality was also benefited by the expansion of the in-house workshop and the decentralized service and sales network, which once again shortened the way to the customer. The manufacturer’s current service survey shows that that the measures are effective.
The achievement of the first stage goal for the two-year anniversary is cause for joy at Okuma Germany. According to the company’s motto “OPEN POSSIBILITIES”, it is now important to exploit further optimization potential and new possibilities in production in the interests of the customer. In addition, tailor-made, holistic solution concepts are currently being developed that are to provide all-around support to customers. To this end, even more attention will be paid to automation and digitization solutions in the future.
